NetClock 9200 and 9300 Product Support

NetClock 9200 and 9300 Product Support

Spectracom’s previous generations time server / master clock, NetClock 9200/9300 series is end-of-life.

The discontinued models include:
  • NetClock model 9283/9383 NENA-compliant master clock
  • NetClock model 9289/9389 time server
  • Model 9288/9388 time server add-on for NetClock

In general, SecureSync is the recommended successor product.

NetClock 9400 Compatibility

For ease of program continuity, we have mapped features of previous NetClock models to the currently available 9400 series.

At a Glance

Product Support Status

Introduction: 9200 in 2006 / 9300 in 2007

Status: Retired

Warranty: 5 years (some restrictions apply)

Current application software: 3.6.7

Support policy: Support is expected to be available until December 2020. However, no updates to software or firmware versions will be made. Product support will include technical assistance for installation, documentation, and repair or replacement with functionally equivalent units.

NetClock 9300 Series Discontinuance Notice

The NetClock 9300 series went end-of-life on January 5, 2015. Limited support is available.

Support Files

Software

More Info
Last update to 3.6.7. Will update from any version at 3.x.
zip - 20 MB
Wednesday, October 1, 2014
By: Spectracom
More Info
Last update to 3.6.7. Will update from any version at 3.x.
zip - 20 MB
Wednesday, October 1, 2014
By: Spectracom
More Info
Software Update Release Notes: NetClock and Ethernet Time Servers; NetClock version 3.6.7 Release Notes
pdf - 501 KB
Wednesday, October 1, 2014
By: Spectracom
More Info
Software Update Release Notes: NetClock and Ethernet Time Servers; NetClock version 3.6.7 Release Notes
pdf - 501 KB
Wednesday, October 1, 2014
By: Spectracom

Product Manuals

More Info
NetClock 9300 Instruction Manual, Rev L.
pdf - 8 MB
Thursday, March 1, 2012
By: Spectracom
More Info
QuickStart Guide, NetClock 9300, rev B.
pdf - 89 KB
Wednesday, January 21, 2009
By: Spectracom
More Info
Instruction Manual, NetClock Ethernet Time Server Model 9288, Rev F.
pdf - 4 MB
Monday, April 21, 2008
By: Spectracom
More Info
Instruction Manual, NetClock/GPS Model 9283, rev F.
pdf - 5 MB
Monday, April 21, 2008
By: Spectracom
More Info
Instruction Manual, NetClock/NTP Network Time Provider Model 9289, rev F.
pdf - 4 MB
Monday, April 21, 2008
By: Spectracom

Other

More Info
The Spectracom 9300 series is end-of-life. Limited support is available. The successor product is SecureSync or NetClock 9400 series. The discontinuance notice provides more information.
pdf - 263 KB
Monday, January 5, 2015
By: Spectracom
More Info
The Spectracom 9300 series is end-of-life. Limited support is available. The successor product is SecureSync or NetClock 9400 series. The discontinuance notice provides more information.
pdf - 263 KB
Monday, January 5, 2015
By: Spectracom

Product Documents